Security Guarantee and Tips

We want you to be confident in accessing your financial information online. That's why CIBC provides all online banking customers with an Online Banking Security Guarantee. CIBC uses multiple layers of protection to increase your security while using CIBC Online Banking or your online investment accounts with CIBC Investor's Edge, CIBC Imperial Investor Service, CIBC Wood Gundy or CIBC Private Investment Counsel.

If you feel you may be affected by a security risk, call us immediately to change your CIBC Online Banking password. Do not access CIBC Online Banking with any machine that you feel may have had a security compromise until it has been fully secured.

Contact us with any security concerns or questions at 1-888-872-2422 in Canada and the U.S. (to use this number in select countries outside Canada and the U.S., dial the country code from which you're calling, then the toll free number, followed by 1. For example: 044-1-800-872-2422-1.) From all other countries, call 902-420-2422. Assistance is available 24 hours a day, 7 days a week.