Telephone Banking

CIBC Telephone Banking is convenient, secure and offers most of the banking services you use at your branch. CIBC offers you a full-service banking experience through our automated system, 24 hours a day, 7 days a week.

Contact Us

To use Telephone Banking, call 1-800-465-2422 or 1-888-337-2422 (for service in French) from anywhere in Canada and the U.S.

If you are outside Canada or the U.S., call 800-872-2422 from other select countries. To use this number, dial the international calling code of the country from which you're calling (e.g., 011), then the toll free number, followed by 1. For example: 044-800-872-2422-1.

From all other countries not covered by these numbers, call 1-902-420-2422.

CIBC has a special phone line to provide deaf and hard of hearing customers with a secure method of doing their banking. TTY (Teletype Device for deaf and hard of hearing) customers can call 1-800-465-7401.

New to Telephone Banking?

Print out our Quick Reference Guide to Everyday Telephone Banking (40 KB) for a handy guide to our automated telephone services.

Contact CIBC VISA

If you don't have a CIBC bank account but you wish to access services for your CIBC VISA card, call 1-800-465-4653 in Canada and the U.S. or call collect at 514-861-4653 outside Canada and U.S.