Working Together to Protect You from Banking Fraud

Recognize the signs and tactics of fraud

Phone calls and voicemail

Ignore calls from unknown numbers that claim to be from a reputable source, but are requesting urgent money transfers or threatening government, police or legal action. If you receive a suspicious call from someone claiming to be from CIBC, disconnect the call immediately and contact us at CIBC.

Websites and online ads

Keep an eye out for claims of technology support or fake ads. Downloading files or entering your banking details on suspicious websites may expose your computer to malware or viruses.

Email and text messages

Delete messages from unknown numbers and email addresses making urgent requests. Be wary of strange links, lack of personalization, altered logos and spelling errors.

Notice anything suspicious? Let us know.

Report fraud

Safe or scam? Test your fraud knowledge.

Catch fraud before it happens to you. Find out if you can identify the signs of some common scams with our 5-minute quizzes.

Identify different types of fraud and scams

Protect yourself

Learn to spot the warning signs of fraud to help minimize its impact on your money and time.

Phishing

Debit and credit card fraud

Interac e-Transfer® interception fraud

Protect your business

Discover some common scams that can target your business or enterprise.

Business email compromise scams

Ransomware

Fake invoice scams

Feel safe when you bank with us

Our security features help protect your money and personal information no matter where you are.

Our promise for your money

If you've been affected by fraud and have met your responsibilities to keep your accounts safe, we'll help you get your money back. To learn more about the security guidelines for your accounts, review our Digital Banking Guarantee.

Learn more about fraud prevention

The Little Black Book of Scams Opens in a new window.

Download the Canadian Competition Bureau's guide to scams in 8 different languages.

Canadian Anti-Fraud Centre Opens in a new window.

Report fraud when it happens and track the latest data on fraud happening in Canada.

Canadian Bankers Association Opens in a new window.

Read about the latest news and trends in fraud awareness and prevention.

Working together against banking fraud

Recognize the signs and tactics of fraud

Phone calls and voicemail

Websites and online ads

Email and text messages

Safe or scam? Test your fraud knowledge.

Identify different types of fraud and scams

Feel safe when you bank with us

Verify transactions with real-time fraud alerts

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Learn about our other secure banking features

Agreements and guarantees

External security measures

Our promise for your money

Learn more about fraud prevention