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Privacy and Security

Your Privacy is our priority

CIBC's top priority is to protect the privacy and security of your personal account information and your financial transactions. We are committed to protecting all of the information you give us.

Be wary of e-mails or text messages that ask for personal information and never provide your personal passwords, personal information numbers or sign on information for CIBC Online Banking.

CIBC will never ask you for personal information in an e-mail or text message. For your reference, CIBC does not send e-mails or text messages:

  • Asking the customer to provide, confirm or update personal records
  • Sent from a third party address or link to a third party site
  • Containing no information about why a customer is receiving e-mail
  • Requiring an urgent response

Please take time to review the information set out in this "Privacy and Security" area: