CIBC Merchant Electronic Bill Payments
Receive payments quickly by providing multiple payment options.
CIBC Merchant Electronic Bill Payment service provides your clients with various payment options, so you can get your money faster than you would with more conventional methods of payment. The daily detailed payment information allows you to reconcile your accounts receivable quickly and easily, giving you more control of your accounts and your cash flow.
Eliminate Returned Items for Non-Sufficient Funds (NSF)
- Prior to making a payment, your clients must have the funds available in their account. Payments will not be returned as NSF or Funds Not Cleared. Note; payments made by your client in error can be reversed from your account up to 90 days after the payment date.
Get your money faster
- CIBC aggregates your daily receivables and deposits the funds via Electronic Funds Transfer (EFT) directly to your CIBC bank account the next business day.
- No more waiting for the cheque in the mail.
Simplify your receivables
- Remittance information can be delivered to you via fax.
Save time and reduce administrative costs
- Reduce operating costs by reducing time spent opening mail, sorting payments, preparing a deposit and going to the bank.
- Eliminating the need to supply return envelopes for bill payments helps keep costs down.
Improve Customer Service
- Make paying bills more convenient for your clients by providing multiple payment options, including payments via ABMs, Online Banking, Telephone Banking and through the CIBC branch network.
Is it right for my business?
Consider CIBC Merchant Electronic Bill Payments if you:
- Require certainty of payment
- Want to simplify your receivables
- Want access to your money faster
- Want to improve customer satisfaction
- Want better control over your cash flow
Information you need to know
| Feature | Description |
| CIBC can initiate the process at other FIs | CIBC will send your information to other Financial Institutions (FIs), initiating the request to accept electronic bill payments on your behalf |
| Fast delivery of funds | All payments received by CIBC are credited to your CIBC account the next business day via EFT |
| Delivery method | CIBC will forward remittance information to you via fax |
| Service Hours | Over-the-counter payments can be made during regular business hours maintained by the participating FI. All other payment access points are available 24 hours a day, seven days a week. |
| Merchant Support | Any questions can be answered by contacting CIBC's Merchant Support team: CIBC Electronic Banking Operations Attention: Merchant Support 5650 Yonge St., 20th floor Toronto, ON M2M 4G3 Merchantsupport@cibc.com |
Run your business your way
CIBC Cash Management Solutions can help you take better control of your banking needs - giving you more time to focus on what matters to your business. Get started today:
- Talk to your CIBC representative
Additional CIBC business banking solutions
When it comes to your business banking needs, we want to ensure you get value, convenience and control. That's why CIBC offers a range of banking and cash management solutions designed to save you money, provide convenient access to your accounts, and give you more control over your cash flow.
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The CIBC Business Operating Account is a Canadian dollar account for the day-to-day operation of your business. With the ability to conveniently conduct all your business transactions either in-branch, over the telephone or online, you'll have complete control over all your business banking. The account offers a choice of fee packages that offer maximum value while saving you money.
CIBC Government Payment & Filing Service
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CIBC EFT Direct Deposit
CIBC EFT Direct Deposit service gives businesses a fast and simple way to make electronic payments and avoid the costs associated with preparing, distributing, and reconciling cheques.
The above is intended to be only a general description of this product and its features. Some conditions may apply. CIBC reserves the right to change or discontinue this product or any of its features at any time. This product and its features shall be subject to the terms and conditions of the applicable agreement governing its use.
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