Why you should have a CIBC Business Banking Convenience Card in your wallet

Your CIBC business account includes a free Business Banking Convenience Card, plus free cards for delegates. To open a business account, you may either:

• apply online Opens a new window.
• call our Business Client Advice Centre at 1-866-992-7223 Opens your phone app.
• request a call from a business advisor

If you need a new, updated or replacement Business Banking Convenience Card urgently, visit your nearest banking centre Opens a new window..

If you want the card delivered:

• Clients with a managed relationship: Your CIBC Business Banking Relationship Manager, Financial Advisor or Associate Financial Advisor will work with you for all your business needs. 
• Other clients: Contact our Business Client Advice Centre at 1-866-992-7223 Opens your phone app..

You can tailor each delegate’s level of access according to their responsibilities. It’s completely up to you.

• Routine banking tasks: Let your delegate do one task, or many
• Account access: From limited access to a single account to full access on all accounts 
• Limits and access levels: For ATM transactions and Interac Direct Payment point of sale purchases

Once your business account is open, you can issue cards to your company’s delegates. Prepare a letter of direction3 on your company’s letterhead authorizing CIBC to add your employee to your business account as a delegate. To confirm whether you have a relationship manager, use your Convenience Card to sign on to online banking Opens a new window..

• Clients with a managed relationship: Your CIBC Business Banking Relationship Manager, Financial Advisor or Associate Financial Advisor will work with you to assign your company’s delegates and manage their access.
• Other clients: Contact our Business Client Advice Centre at 1-866-992-7223 Opens your phone app..

Your card may be set up with limits on certain transactions:

• Daily ATM limits of up to $3,000 and Interac Direct Payments limit of up to $3,000. Your card or delegate cards can be set up with much lower daily limits, or no access to cash or point of sale.
• Pay bills and transfer funds up to $50,000.
• Send up to $80,000 through CIBC Global Money Transfer.
• Send up to $3,000 through Interac e-Transfer. Need a higher limit? Consider CIBC SmartBanking^TM for Business.

It's important for you and your delegates to protect your PINs. Otherwise you could be liable for unauthorized transactions.

• Never share your Convenience Card or give your PIN to anyone.
• Never use an easily guessed password.
• When entering your PIN on a keypad, use your body or hand as a shield.
• If your card is lost or stolen, immediately call 1-800-663-4575 Opens your phone app..