Accessibility Quick Links
CIBC ranked #1 for Small Business Banking Customer Satisfaction by J.D. Power1 2 years in a row.
Start with the right contact to get the answers you need quickly
Find the topic you need help on to optimize your call experience.
Talk to our knowledgeable, trained staff at our Business Contact Centre, available Monday to Friday from 7:00 am to 10:00 pm ET.
In Canada? Call 1-800-465-2422 Opens your phone app.
Outside of Canada? Call 1-902-420-2422 Opens your phone app.
You can also save a call and skip to most commonly asked questions.
CIBC SmartBanking™ for Business
Knowledgeable, trained staff are available at our Business Contact Centre every business day from 7:00 am to 8:00 pm ET to answer any question you have.
1-888-947-7736 Opens your phone app.
Detailed user guides and videos are available within CIBC SmartBanking™ for Business Help Centre.
Give us a call
If you have a Relationship Manager, contact them for all your business needs.
For general inquiries, our new Business Client Advice Centre (BCAC) helps us to better serve you.
For business-related inquiries, call BCAC at 1-866-992-7223 Opens your phone app..
Hours of operation
Monday to Friday: 8:00 am – 8:00 pm ET
Saturday: 10:00 am – 7:00 pm ET
Business credit cards
Lost or stolen credit card
Canada and the U.S.
1-800-663-4575 Opens your phone app.
International
1-514-861-9898 Opens your phone app.
Other credit card inquiries
Give us a call
If you have a Relationship Manager, contact them for all your business needs.
For general inquiries, our new Business Client Advice Centre (BCAC) helps us to better serve you.
For business-related inquiries, call BCAC at 1-866-992-7223 Opens your phone app..
Hours of operation
Monday to Friday: 8:00 am – 8:00 pm ET
Saturday: 10:00 am – 7:00 pm ET
Manage your money with our digital tools
Sign on to CIBC Online Banking® for Business for your daily business banking needs, and CIBC SmartBanking™ for cash management needs.
Learn more about CIBC Online Banking for Business and CIBC SmartBanking for Business.
Visit your local CIBC Banking Centre for additional support.