Accessibility Quick Links
We offer the following optional creditor insurance products for your CIBC Mortgage, Personal Line of Credit, Personal Loan or Credit Card:
Creditor Insurance for CIBC Mortgages, CIBC Personal Lines of Credit, CIBC Personal Loans and CIBC Payment Protector™ Insurance for Credit Cards are underwritten by The Canada Life Assurance Company.
Submit a claim
If you have CIBC creditor insurance, you may be eligible to submit a job loss, disability, critical illness or life insurance claim.
Submit a claim for creditor Insurance for CIBC Mortgages, CIBC Personal Lines of Credit, CIBC Personal Loans, and CIBC Credit Cards:
- Complete and return the claim form by mail or email indicated in the claim form:
- · Or, call the CIBC Creditor Insurance Helpline at 1-800-465-6020 Opens your phone app.
Tip: Download the form by right-clicking the file and selecting “Save link as.” You can then open it using Adobe Acrobat Reader.
Related links
Legal
Disclaimer:
† Job loss coverage is not available for CIBC Personal Lines of Credit. Job loss insurance for CIBC Personal Loans pays a benefit equal to the interest payable on your insured loan, up to a maximum of 6 months per incidence of job loss.
‡ Critical Illness coverage is not available for CIBC Personal Lines of Credit and CIBC Personal Loans.
Creditor Insurance for CIBC Mortgage Loans, CIBC Personal Lines of Credit, CIBC Personal Loans and CIBC Payment Protector™ Insurance for Credit Cards are optional creditor’s group insurance underwritten by The Canada Life Assurance Company (Canada Life). CIBC receives fees from the insurers for providing services regarding this insurance. Also, the risk under the group insurance policy may be reinsured, in whole or in part, to a reinsurer affiliated with CIBC. The reinsurer earns reinsurance income under this arrangement. Representatives promoting this insurance on behalf of CIBC may receive compensation. These insurance products are subject to eligibility conditions, limitations and exclusions (which are circumstances when benefits are limited or not paid). Creditor Insurance for CIBC Personal Lines of Credit and CIBC Personal Loans and CIBC Payment Protector™ Insurance for Credit Cards are subject to pre-existing medical and health condition exclusions. These and other terms are described in the Certificate of Insurance you receive upon enrolment.