Digital banking how-to

How to stop an Interac e-Transfer® payment

Find out how to stop a same-day money transfer if you need to undo the transaction and reclaim your funds.

Stop a money transfer the same day it’s been sent

Changed your mind or need to undo a money transfer you just sent? You can stop a same-day Interac e-Transfer transaction as long as the recipient isn’t registered for Autodeposit and hasn’t already accepted the money.

Reverse the transaction using CIBC Online Banking^®. If your request to stop the payment is successful, a fee of $3.50 applies.

Stop a money transfer the same day it’s been sent

Reverse the transaction using the CIBC Mobile Banking^® App. If your request to stop the payment is successful, a fee of $3.50 applies.

Desktop

Mobile

Stop a money transfer the same day it’s been sent

Reverse the transaction using the CIBC Mobile Banking^® App. If your request to stop the payment is successful, a fee of $3.50 applies.

Manage your transfers

Keep track of your Interac e-Transfer payments.

Manage contacts

Save time by adding people to your contact list. Include their email address, mobile phone number or both.

Review transactions

Keep tabs on your sent, received and requested transactions easily.

Set up alerts

Get a notification when your scheduled Interac e-Transfer transactions are complete or unsuccessful.^ⓘ

Check on upcoming transfers

Get a calendar view of the transfers you’ve got coming up.

Get started

Manage your account through CIBC Online Banking^® and the CIBC Mobile Banking^® App.

CIBC Online Banking

Bank easily and manage your accounts on your computer.

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CIBC Mobile Banking App

Access our added features and more on your mobile device.